The salesman, Cesar, was friendly, and professional. He responded promptly to phone and email inquiries and provided a clear, detailed quote.
The removal team did a great job. They removed the old deck quickly, without excessive noise or disturbance, and took away all the materials without leaving any debris. I didn't find a single nail or bracket lying around after they left.
The construction crew also did a great job. They arrived promptly at 9am and finished the job by 5pm because they had a crew of five, all of whom worked constantly. They had great attention to detail, and the fit and finish of the deck is top notch. Like the removal team, they cleaned up all of the materials and debris, blew off the deck and put my grill and patio furniture back on the deck so that I had nothing to do after they left.
I highly recommend Down Home for a deck replacement. They were professional and respected my property, and the finished product looks great. AAA+.
